St Faiths Crematorium, Norwich

Telephone: 01603 897727 / 01603 898264

Crematorium information

Located in the pretty village of Horsham St Faith, St Faiths Crematorium has been designed to provide families with a peaceful and serene place to remember their loved ones.  Our grand traditional chapel dates back to 1937 and gives St Faiths Crematorium a feeling of character and history.

Our chapel has access for the less-abled and seats up to 100 people. We can accommodate larger funeral services with our outside screens and sound system in our covered porch area and all is equipped with a hearing loop system.

As part of our commitment to caring for local families we offer a service time of 45 minutes, which is longer than many other crematoria. Families can choose to have all types of visual tributes, including slideshows set to music and livestreaming. 

All of our facilities are wheelchair accessible and we also provide accessible parking.

Our award-winning memorial gardens at St Faiths Crematorium have been landscaped sensitively to incorporate several water features and to enable families to enjoy the peaceful surroundings.

Our memorial team are here to support you to create a memorial in lasting tribute for your loved one. We have a wide variety of memorials for ashes to choose from, and we would encourage families to visit and let us help you create a unique tribute. Our memorial options include scattering, tablets, private gardens and bench plaques in our new wildflower meadow.

We are here to help you with your service and memorial. Our dedicated and caring staff treat every family with dignity and respect. 

Admin Office email address - stfaiths.crematorium@thcmg.co.uk

Memorial Office email address - stfaiths.memorialoffice@thecmg.co.uk

Facebook Page - St Faiths Crematorium | Norwich | Facebook

Please view our virtual tour here - https://youtu.be/iJ9lLx9m4gE

Opening Hours

The Office:
Our office is open Monday - Friday 09:00 - 17:00. We encourage booking an appointment with our team prior to visiting. Please contact the crematorium to make an appointment.

The collection of cremated remains and memorial consultations can still take place by means of an appointment.

The Grounds:
Our memorial gardens remain open to members of the public all year round. For Health and Safety reasons, please be careful at night as there is no outside lighting in some areas.

The Memorial Office:
The memorial office is open Monday - Friday 09:00 - 17:00. Appointments can be made by contacting the crematorium by telephone and email.

The Book of Remembrance Room:
Our Books of Remembrance are located in the chapel situated behind our sunken lawn area, they are available Monday - Friday 09:00 - 16:00 and at weekends by request.
Our Books of Remembrance are also available to view online from the comfort of your own home, please visit https://www.remembrance-books.com/stfaiths/

St Faiths Crematorium, Norwich

Our fees

We know that understanding what goes into the cost of a funeral can sometimes be difficult for families. We also recognise that understanding the overall financial implications of arranging a funeral is important. To this end we have included a downloadable price list of the services available to you.

It is important to us that any confusion is completely removed to help families to fully understand what the Cremation Fee includes, and what this means as part of the wider cost of the funeral. We have outlined the elements that are necessary to provide a cremation service to you below, although of course we would be happy to discuss any further queries you might have directly with you. You can contact us at any time to talk through any further options and any fees that might apply.

The cremation fee includes the following:

• All professional services relating to the administration and registration of the cremation, in line with statutory regulation.
• The use of our Chapel along with the assistance of a trained staff member on the day of the service.
• The provision of music during the funeral service (please contact the Crematorium for details of our available options).
• The sensitive handling of the cremation in line with environmental legislation.
• The appropriate national environmental levy for mercury abatement.
• The scattering or interment of the ashes within our Gardens of Remembrance, or the preparation for their removal along with a suitable container and the Cremation Certificate.
• Alternatively, we will look after the ashes safely and securely at our Crematoria site and can share with you the various options and next steps available to care for your loved ones ashes.

We also offer weekend services, fees for which along with  other available services are detailed in the PDF attachment entitled Cremation Price List

Direct cremation

We have a number of options available to meet the ever increasing demand for this service which are detailed below.

Unattended Direct Cremation

• There will be no service in the chapel and no mourners in attendance.
• Sometime following the cremation, staff at the Crematorium will contact the Applicant to confirm instructions for the ashes in order to offer any further assistance. There are many occasions when families change their decision having had time for further thought and discussion.

Attended Direct Cremation

• The attended direct cremation is available at 9.00am.
• This option enables families to attend the crematorium to see the coffin in the chapel and be able to spend a few moments with the coffin before the leaving the chapel.
• The crematorium staff will be available to help and assist you during the time at the crematorium, showing you both in and out of the chapel at the appropriate times.
• Music may also be played should you wish.
• Sometime following the cremation, staff at the Crematorium will contact the Applicant to confirm instructions for the ashes in order to offer any further assistance. There are many occasions when families change their mind having had time for further thought.

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