Telford Crematorium

Woodhouse Lane
Redhill
Telford
Shropshire
TF2 9NJ

Telephone: 01952 610612 / 01952 617172

Crematorium information

Telford Crematorium was opened in January 2000 and acquired by Dignity in November 2010.

The crematorium chapel differs from the majority around the country with its high ceiling and complete wall of glass overlooking natural pools and gardens. It seats 150 people with ample standing room for larger numbers of mourners. We have a music system equipped with a hearing loop. It offers a wide range of music, webcasting and visual tributes to have as an addition to the service.

Telford Crematorium was short listed for the National R.I.B.A Sterling Prize Award 2000 and was a one of the winners in the West Midlands Category. In addition it was awarded the regional Master Builder of the Year Award 2000 and in 2001 won the regional Civic Trust Award.

We are here to help you with whatever you would like for the funeral service. Our dedicated and caring staff treat every family with dignity and respect. At the service we will be there to help you every step of the way. We aim to provide the highest possible standards of care in all aspects of our service.

Our gardens of remembrance offer a wide range of memorials including scattering, rose and private gardens. Please speak to a member of the team to help you with a memorial of your choice.

Admin office email address telford.crematorium@thecmg.co.uk

Memorial office email address telford.memorialoffice@thecmg.co.uk

 

Opening Hours

The Office:
Our office is open Monday - Friday 09:00 - 17:00. We encourage booking an appointment prior to visiting. Please contact the crematorium to make an appointment.

The collection of cremated remains and memorial consultations can still take place by means of an appointment.

The Grounds:
Our grounds are open to members of the public.

The Memorial Office:
Appointments can be made by contacting the crematorium by telephone and email.

The Book of Remembrance Room:
Our Book of Remembrance is available during normal office hours. Before visiting please contact the crematorium directly.

Location

Sat nav users should use the postcode and not Woodhouse Lane.

Parking

45 car parking spaces available. Accessible parking is also available.

Our fees

We know that understanding what goes into the cost of a funeral can sometimes be difficult for families. We also recognise that understanding the overall financial implications of arranging a funeral is important. To this end we have included a downloadable price list of the services available to you.

It is important to us that any confusion is completely removed to help families to fully understand what the Cremation Fee includes, and what this means as part of the wider cost of the funeral. We have outlined the elements that are necessary to provide a cremation service to you below, although of course we would be happy to discuss any further queries you might have directly with you. You can contact us at any time to talk through any further options and any fees that might apply.

The cremation fee includes the following:

• All professional services relating to the administration and registration of the cremation, in line with statutory regulation.
• The use of our Chapel along with the assistance of a trained staff member on the day of the service.
• The provision of music during the funeral service (please contact the Crematorium for details of our available options).
• The sensitive handling of the cremation in line with environmental legislation.
• The appropriate national environmental levy for mercury abatement.
• The scattering or interment of the ashes within our Gardens of Remembrance, or the preparation for their removal along with a suitable container and the Cremation Certificate.
• Alternatively, we will look after the ashes safely and securely at our Crematoria site and can share with you the various options and next steps available to care for your loved ones ashes.

We also offer weekend services, fees for which along with  other available services are detailed in the PDF attachment entitled Cremation Price List

Direct cremation

We have a number of options available to meet the ever increasing demand for this service which are detailed below.

Unattended Direct Cremation

• There will be no service in the chapel and no mourners in attendance.
• Sometime following the cremation, staff at the Crematorium will contact the Applicant to confirm instructions for the ashes in order to offer any further assistance. There are many occasions when families change their decision having had time for further thought and discussion.

Attended Direct Cremation

• The attended direct cremation is available at 9.00am.
• This option enables families to attend the crematorium to see the coffin in the chapel and be able to spend a few moments with the coffin before the leaving the chapel.
• The crematorium staff will be available to help and assist you during the time at the crematorium, showing you both in and out of the chapel at the appropriate times.
• Music may also be played should you wish.
• Sometime following the cremation, staff at the Crematorium will contact the Applicant to confirm instructions for the ashes in order to offer any further assistance. There are many occasions when families change their mind having had time for further thought.

Back to index page