Mendip Crematorium

Old Wells Road
Croscombe
Wells
Somerset
BA5 3RR

Telephone: 01749 340930 / 01749 340911

Crematorium information

Mendip Crematorium opened in March 2011 and is set in 5 acres of well-maintained grounds. It is located in the picturesque Somerset countryside between the town of Shepton Mallet and the city of Wells.

Our bright and quaint chapel seats 94 people and overlooks our water feature. The Chapel is multi-faith has a modern organ and also incorporates a music system offering an extensive range of published music and hymns. The system itself is equipped with a hearing loop.

The Book of Remembrance has it's own dedication room to commemorate our loved ones.

The crematorium has access for the less-abled, including parking and accessible spaces, wheelchair access and accessible toilet facilities.

The garden of remembrance and grounds are surrounded by trees and fountains, creating a tranquil environment for reflection. We offer memorials from scattering, rose gardens, plaques to private memorial gardens. Our memorial specialists are on hand to discuss options with you for a permanent and meaningful tribute.

Admin office email address - mendip.crematorium@thecmg.co.uk

Memorial office email address - mendip.memorialoffice@thecmg.co.uk

Facebook Page - Mendip Crematorium and Memorial Gardens | Wells | Facebook

Opening Hours

The Office:
Our office is open Monday - Friday 09:00 - 17:00. We encourage booking an appointment prior to visiting. Please contact the crematorium to make an appointment.

The collection of cremated remains & memorial consultations can still be arranged outside of these times by appointment.

The Grounds:
Our grounds are open to members of the public all year round.

The Memorial Office:
Appointments can be made by contacting the crematorium by telephone or email.

The Book of Remembrance Room:
Our Book of Remembrance is available during normal office hours. Before visiting please contact the crematorium directly.

Parking

There are 64 parking spaces available with accessible parking available.

Our fees

We know that understanding what goes into the cost of a funeral can sometimes be difficult for families. We also recognise that understanding the overall financial implications of arranging a funeral is important. To this end we have included a downloadable price list of the services available to you.

It is important to us that any confusion is completely removed to help families to fully understand what the Cremation Fee includes, and what this means as part of the wider cost of the funeral. We have outlined the elements that are necessary to provide a cremation service to you below, although of course we would be happy to discuss any further queries you might have directly with you. You can contact us at any time to talk through any further options and any fees that might apply.

The cremation fee includes the following:

• All professional services relating to the administration and registration of the cremation, in line with statutory regulation.
• The use of our Chapel along with the assistance of a trained staff member on the day of the service.
• The provision of music during the funeral service (please contact the Crematorium for details of our available options).
• The sensitive handling of the cremation in line with environmental legislation.
• The appropriate national environmental levy for mercury abatement.
• The scattering or interment of the ashes within our Gardens of Remembrance, or the preparation for their removal along with a suitable container and the Cremation Certificate.
• Alternatively, we will look after the ashes safely and securely at our Crematoria site and can share with you the various options and next steps available to care for your loved ones ashes.

We also offer weekend services, fees for which along with  other available services are detailed in the PDF attachment entitled Cremation Price List

Direct cremation

We have a number of options available to meet the ever increasing demand for this service which are detailed below.

Unattended Direct Cremation

• There will be no service in the chapel and no mourners in attendance.
• Sometime following the cremation, staff at the Crematorium will contact the Applicant to confirm instructions for the ashes in order to offer any further assistance. There are many occasions when families change their decision having had time for further thought and discussion.

Attended Direct Cremation

• The attended direct cremation is available at 9.00am.
• This option enables families to attend the crematorium to see the coffin in the chapel and be able to spend a few moments with the coffin before the leaving the chapel.
• The crematorium staff will be available to help and assist you during the time at the crematorium, showing you both in and out of the chapel at the appropriate times.
• Music may also be played should you wish.
• Sometime following the cremation, staff at the Crematorium will contact the Applicant to confirm instructions for the ashes in order to offer any further assistance. There are many occasions when families change their mind having had time for further thought.

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